Shipping and Returns Policy

At Mahal Handicraft, we are committed to delivering high-quality products with a smooth and hassle-free shopping experience.

Shipping Policy

Shipping Charges

• Free shipping on all orders above ₹5000 within India.

• Standard shipping charges apply for orders below ₹5000.

Delivery Time

• Orders are processed and shipped within 2-3 business days.

• Delivery time varies based on location but typically takes 5-7 business days.

International Shipping

• We offer worldwide shipping, with charges calculated at checkout based on location.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email to monitor its status.

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you face any issues, we’re here to help.

Returns

• Returns are accepted within 7 days of delivery.

• Items must be unused, in their original condition, and include all packaging and tags.

Exchanges

• “If you need a size or design exchange, please contact us within 3 days of receiving your order. Exchanges will only be accepted within this 3-day window.”

Refund Process

• Once we receive and inspect your returned item, we will notify you.

• Refunds will be processed and credited within 7-10 business days.

Return Shipping Charges

• Customers bear the return shipping cost unless the item is defective or damaged.

For any queries or assistance, reach out to us at info@mahalhandicraft.com or call 8875363773.